Privacy Policy

Last updated: January 2026

At Stamin AutoPulse, we respect your privacy and are committed to protecting any personal data you may share with us. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for this website and our services is Stamin AutoPulse, 56 Vickers Way, CV34 7AP, Warwick, United Kingdom. You can contact us at info@staminautopulse.co.uk.

Data Collection

We only collect the information you provide in the booking form or during service communications. This may include your name, address, phone number, email address, vehicle registration number, and service notes. We do not store personal data on our website or use databases to retain user information. When you submit a service request form, your details are sent directly to our team via email or WhatsApp only for immediate response. No data is saved on our server or shared with any other systems.

Data Usage

Any personal information you provide is used solely to respond to your enquiry, prepare invoices, and deliver our mobile mechanic services. We do not use your data for marketing or share it with third parties, except where required by law (e.g., HMRC for tax compliance) or with trusted service providers such as our accountants or IT/email providers. These providers act only under our instructions and are not permitted to use your data for their own purposes.

Lawful Basis for Processing

• Contract: To provide the service you request and issue invoices.
• Legal obligation: To retain certain records for tax and accounting purposes.
• Legitimate interest: To respond to your enquiry and manage our business operations.

Data Retention

We retain enquiry details only as long as necessary to respond to your request. Once your service is completed and the invoice has been issued and paid, related emails and WhatsApp conversations are deleted. Invoices and related records are retained for up to 6 years in line with UK tax law. We review retained records annually to ensure they are still required. After this period, data is securely deleted or anonymised.

Your Rights

You have the right to request access to your personal data, correction of inaccuracies, deletion, restriction of processing, and data portability. To exercise these rights, email info@staminautopulse.co.uk. We would appreciate the chance to deal with your concerns before you approach the ICO, but you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

International Transfers

Some of our communication tools (e.g., WhatsApp, email providers) may transfer data outside the UK. We ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your information.

Children’s Data

Our services are not directed at children under 16, and we do not knowingly collect their data.

Automated Decision-Making

We do not use your data for automated decision-making or profiling.

Cookies

Our website does not use tracking cookies, analytics tools, or third-party scripts. If we introduce such features in the future, we will update this policy and request your consent before enabling them.

Security

We take reasonable steps to ensure that any data transmitted via our contact forms is handled securely and not retained beyond its intended purpose. Our email and WhatsApp systems are protected by industry-standard encryption and access controls.

Contact

If you have any questions about this policy or your data, please contact us at info@staminautopulse.co.uk or by post at Stamin AutoPulse, 56 Vickers Way, CV34 7AP, Warwick, United Kingdom.